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Reset Your Password

Instructions on how to reset your password once you have completed registration.

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Written by TrueNorth Support
Updated over a week ago

If you ever need to reset your password, follow the instructions below, or watch this short video to learn how:

Resetting Your Password

To reset your password, follow these steps:

  1. Click "Forgot password?" on the login screen.

  2. Enter the email address you signed up with. Note: if you originally signed in with a Google account, you must log in via the "Continue with Google" button.

  3. Check for an email titled "Reset your password" and follow the link to reset your password.

  4. Change your password. It must have at least 8 characters, lower case letters, upper case letters, and at least one number.

  5. Done! Go back to the app and sign in with your new password.

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